Faq

To prevent any damages to your FoFoCup, please note that it must be unfolded exactly as directed. Please read “USE AND CARE” section in the manual.

For a detailed instruction, please have a look at the following demonstration video:

FoFoCup is made of 100% Polypropylene (PP) and has been certified to international standards by the world’s leading testing center SGS (General Society of Surveillance).

Yes. The material used for this cup is FDA-compliant and has been shown to be completely non-toxic to food by the world’s leading testing center SGS (General Society of Surveillance).

Since only the highest quality materials are used for the production of the FoFoCup, we guarantee our customers a service life of up to 1000 uses per cup.

Yes of course, FoFoCup can be used for beverages from 0- 120°C. Please read “USE AND CARE” section in the manual.

If the FoFoCup has been filled with hot beverage, always use the enclosed lid and sleeve.

When filling the cup with hot beverage always keep minimum distance to your body.
DO NOT grab FoFoCup separately from the lid. The cup may fall down and possibly cause burns.

Please read “USE AND CARE” section in the manual for further information.

To prevent any damages to your FoFoCup, please note that it must be cleaned correctly. DO NOT use abrasive or sharp materials/substances, bleach or chlorine to clean. Please read “USE AND CARE” section in the manual for further information.

For a detailed instruction, please have a look at the following demonstration video:

No. NEVER put the FoFoCup in the microwave. The material is not made for microwave usage.

Please read “USE AND CARE” section in the manual for further information.

No. NEVER put the FoFoCup in ovens or freezers. The material is not made for ovens or freezers usage.

Please read “USE AND CARE” section in the manual for further information.

No. DO NOT squeze or put the FoFoCup into your handbag or backpack when there is still content inside.

Please read “USE AND CARE” section in the manual for further information.

Some Lids have a prefabricated, but still sealed opening for use of a usual straw. Please notice that this opening can’t be completely closed after first use.

Please read “USE AND CARE” section in the manual for further information.

FoFoCup is made with utmost care. In the unlikely event of a production fault or any other defect like a leaking and broken cup while using it the right way, a free replacement is available where you purchased it.

For using FoFoCup the right way please read “USE AND CARE” section in the manual and/or have a look at the following demonstration video:

The FoFoCup can be purchased soon in our online shop, at Amazon, Ebay and selected partners.

Please see the partner map on our website to find out if a partnerstore is already in your area.

If you are self-employed, think sustainably and are interested in including the FoFoCup in your product range, we look forward to receiving your message via email or via our "partner contact form".

IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE DON’T HESITATE TO CONTACT US.